Terms
and Conditions
The present legal notice (hereafter Legal Notice) regulates use of the www.1st4footballtickets.com portal (hereafter THE PORTAL) which is provided to Internet users by 1st4 Football Tickets, S.L.", with a Villamanta(Madrid) address at Calle Rio Tajo, 9 and inscribed at the Madrid Business Register, Tome 23.491, libro 0, folio 211, section 8, page number M-421.422.
1st4
Football Tickets provide you with the service of locating
tickets that are typically not available through normal
channels, and the ability to easily purchase those
tickets in real-time. Because you are buying from
an independent ticket broker, the price that you pay,
typically, is higher than the price printed on the
tickets. This site is 100% safe to use. Purchases
take place on our secure server, which encrypts entries
on all orders.
A
Contract shall be deemed to have been made between
1st4footballtickets.com and the booking client (“the
client”) when the client has confirmed requirements
by, inter alia, facsimile, letter, written order form,
or telephone and 1st4footballtickets.com have accepted
such a booking - an invoice being proof of such acceptance.
The following terms and conditions
along with any other policies or guidelines posted
on this site shall govern your use of this site. If
you visit our site or make a purchase, you are agreeing
to the following terms and conditions. Please read
through them before making a purchase. Purchasing
tickets from a ticket broker can be much different
than buying from Ticket Master or directly from the
box office.
Credit
Card Purchases
We accept Visa, MasterCard, Visa Electron, Visa Delta and Maestro. The Billing Address will be verified
with your credit card company so you must use the
exact address that your statements are sent to. Please
note that purchases by credit card do not grant you
any variances from our terms and conditions. You are
still responsible for complying with our terms and
conditions. Any attempts to defraud us will result
in legal action brought against you.
Returns
All purchases are final and no refunds are processed except in the case that an event is cancelled and not rescheduled. Please order tickets only after you are certain you want them as processed orders cannot be changed or cancelled. If an event has been cancelled and not rescheduled, you will be contacted by one of our team to arrange a promt refund.
If you would like to sell the tickets that you purchased from us you can contact us to do so. We will attempt to sell the tickets for you, based on consignment. If you originally purchased those tickets from us and we are able to sell your tickets, our fees for selling your tickets will be waived and you will receive 100% of the amount that we sell them for, up to the amount that you paid for them. Since consignment tickets are your property, you need to communicate with us as to the price you want for your tickets and if and when you want your tickets returned to you in the event they do not sell.
Pricing
All payments will be taken in GBP. Please note that currency conversion may not be 100% accurate. All prices quoted are inclusive of IVA (Vat). In event of the rate of IVA (Vat) being increased between the acceptance of a booking and an event the client shall be liable to pay such increase before tickets are issued.
Tickets are priced at the current market value and are subject to change at any time without notice. All prices are guaranteed at the time the order is completed and the payment is approved. The seating charts on the site are to serve as a guide when purchasing tickets and do not guarantee exact section and/or row locations. We represent several ticket sellers who all list tickets for sale on our website, we cannot be responsible for typographical errors within the inventory listed for sale. If an error is found while processing your order you will be notified and provided with other seating choices, if available, and also be given the option to cancel your order. Please check your tickets carefully once they arrive. Any discrepancies need to be brought to our attention within 48 hours after receiving your tickets in order to ensure the error can be rectified.
We reserve the right to upgrade, at no additional cost to the client. Additionally, we reserve the right to downgrade, in which case the client will be contacted to ensure that the tickets are suitable or if compensation is warranted.
Orders
You will receive a confirmation email immediately
after your payment is received. NEVER assume your
order is cancelled simply because you have not yet
been contacted by us. Online orders placed over the
weekend or after business hours may not be processed
until the next business day.
Dates
& Times
Event dates and times printed on the face of the tickets
are always subject to change, especially with football
matches. It is important that you check with the venue
or media to assure that you arrive at the correct
time and date. All times listed on the web site are
local to the area of the event.
Deliveries
We guarantee that all tickets will arrive before the event. Deliveries are made via Royal Mail (£5.00) or FedEx International (£30.00) and all deliveries will require a signature. You will receive an email that confirms that your tickets have been shipped and you can expect them to arrive within 48 hours from notification with Royal Mail, and 7-10 days with FedEx International Delivery.
Because tickets are released very close to the time of the match, international delivery may not be possible and your tickets will have to be delivered to your hotel the day/night before the event. Please notify the hotel reception desk/conseirge that they can be expected to accept the delivery on your behalf. It is your responsibility to be available to accept the delivery. You also agree to provide us with a secure delivery location and authorise anybody at that address to act as your agent to accept delivery of the package for you.
If you have not received your tickets 48 hours before the event date, please contact us during normal business hours (sales@1st4footballtickets.com or UK +44 (0) 207.993.5971, SPAIN +34 91.813.6810)
We do not allow any reroutes on the package. The courier must deliver it to the address on the package. They cannot deliver it to any other address. If you have any specific delivery requirements please make those arrangements when you place the order.
Normally, tickets are sent to your credit card billing address. The Billing Address will be verified with your credit card company so you must use the exact address that your statements are sent to.
Should you require that the order be shipped to an alternate address we will require a faxed authorization from you. This includes a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect us both against fraudulent use.
If for any reason your tickets are returned to us or could not be delivered, we will attempt to contact you to arrange for another delivery attempt. If you are unavailable or you refuse delivery of your tickets we will place the tickets back for sale on consignment and act as your agent to attempt to recover some or all of your costs. You have the right to set the asking price for your tickets, however, if no communication can be made we will price them appropriately in attempt to recover as much of your money as possible. In some cases this could be substantially less than what you originally paid.
At any time you have the right to request your tickets to be sent back to you. Carefully select a shipping method so your tickets will be shipped back to you in time for your event. Please take caution to allow enough time for the tickets to be shipped back to you. We are not responsible under any circumstances for timely delivery of your consignment tickets.
Lost
or Stolen Tickets
After you receive your tickets, please keep them out
of the sunlight, in a cool, safe place. Tickets cannot
be replaced if they are lost, stolen or damaged. Please
note that direct sunlight or heat can damage some
tickets.
Liability
of 1st4footballtickets.com
The client hereby acknowledges that 1st4footballtickets.com
will not be liable for any misrepresentations, negligence,
contractual harm or loss of any kind whatsoever suffered
by the client or any due to any act or omission by
or on behalf of any third party.
In
any event 1st4footballtickets.com shall not be liable
for death or personal injury suffered by the client
or its guests arising out of the booking. This limitation
of liability shall also extend to any loss or damage
sustained by property or belongings of the client
or any of the client's guests or for any further costs,
demands or expenses incurred or suffered by the client
arising out of the booking.
1st4footballtickets.com
will not be liable for any cancellation of or alteration
to the booking or any loss or damage to the client
arising out of circumstances beyond its control including
but not limited to any act of God (rain out, earthquake,
flood, etc.), war, terrorism, strike or lockout.
Postponed
Events
If an event is postponed the tickets will be honored
for the new date of the show. New tickets will not
need to be issued. If you cannot make the new date
we can only offer to attempt to sell your tickets
on your behalf, free of charge. If we are able to
sell your tickets you would receive 100% of the amount
that we sell them for, up to the price that you paid.
In some cases, please be aware that tickets may be
sold below the price which you paid in order to recover
some of the funds, rather than none.
Site
Disclaimer
1st4footballtickets.com is a private ticket agency,
incorporated in Madrid, Spain and is
not affiliated with Ticket Master, any box office,
artist, sports team or venue. We are not affiliated
nor endorsed by any of the artists, teams, venues
or organizations listed on this site.
The provision of entertainment packages and related
hospitality services by 1st4footballtickets.com are
expressly conditioned upon the booking terms and conditions
set forth below (also referred to as the "contract").
Any terms and conditions proposed by you in addition
to, or in conflict with these booking terms and conditions
are expressly rejected by 1st4footballtickets.com.
The
Contract
These Booking Terms and Conditions shall constitute
a binding agreement and contract between you, your
company and 1st4footballtickets; you accept the terms
and conditions of this contract when you confirm the
requirements of your order in writing, by either a
booking form, letter, email, purchase order or facsimile.
Iif
any legal proceedings of any nature are brought by
1st4footballtickets.com because of breach of or to
enforce or interpret any of the terms of this contract,
1st4footballtickets.com shall be able to recover from
you its reasonable solicitor’s fees and other
associated costs; this contract, together with the
description of services provided by 1st4footballtickets.com
on its invoice, constitutes the entire agreement between
the parties and replaces and supersedes all agreements,
promises or understandings, whether written or oral,
and cannot be modified unless in writing and signed
by the General Manager of 1st4footballtickets.com.
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